FREQUENTLY ASKED QUESTIONS
Question – What should I do if
I smell Propane?
Answer – If you think you smell a gas
leak, please follow these steps immediately:
everyone from the house.
local propane provider and the
fire department from a neighbor's telephone.
the supply at the tank.
Question – What does Propane smell
Answer – In its natural state propane is an odorless, colorless
gas, but ethyl mercapatin is added in order make propane
leaks easier to detect. To find out what propane gas smells like, contact your
local Propane Central office to
have a “Propane Users Safety Guide” mailed to you.
Question – Do I need a new regulator?
Answer – New regulators are built with improved safety features
that are designed to insure your family is safe.
Manufacturers suggest you should have your regulator
replaced every 15 years. Contact your
local Propane Central office to order a new regulator if
you think yours is more than 15 years old.
Question – Why should I call for more propane before I run out?
Answer – Letting your tank run completely out is not only unsafe,
but you will be charged for an out-of-gas-call. If you are a
Will-Call customer, call before your tank gets below 30%.